BuySure vs ShipInsure
ShipInsure is a full-service protection provider: it screens the claim, pays for the reorder and gives the merchant a share of the protection revenue. BuySure keeps the claim inside your store and lets AI do the screening under rules you set.
How does BuySure compare with ShipInsure? ShipInsure is a full-service protection provider: it screens the claim, pays for the reorder and gives the merchant a share of the protection revenue. BuySure keeps the claim inside your store and lets AI do the screening under rules you set.
Six things that decide which one fits.
ShipInsure, in its own terms.
ShipInsure sells protection at checkout, resolves claims through its own support team, pays for reorders, and lets the merchant set a revenue share. It describes AI-powered fraud screening, one-click swaps that turn refunds into exchanges, and integrations across Shopify, WooCommerce, BigCommerce and helpdesk tools.
Facts about ShipInsure are taken from www.shipinsure.io and its public materials, checked September 2026. If something has changed, tell us and we will correct it.
Your cart, your rules, your Shopify admin.
Shoppers add BuySure Checkout in your cart. Claims are filed on your branded claim page with a photo. BuySure AI reads the evidence, scores the risk and resolves qualifying claims under your limit; the rest go to BuySure review or your team. Every outcome is a refund, replacement order or store credit created in Shopify.
- Seven claim types, photo required on every one
- Risk score 0 to 100 before a person looks
- Tracking, returns and rewards in the same app
BuySure and ShipInsure on eleven points.
BuySureShipInsurePick the one that fits how you want claims to run.
You sell on several platforms, you want a vendor to fund and settle every claim, and a revenue share matters more than owning the claim page.
You are a Shopify store that wants the claim, the customer conversation and the outcome to stay in Shopify, with AI screening you can see and a risk score you can act on, plus tracking, returns and rewards in the same app.
Moving from ShipInsure to BuySure takes an afternoon.
Install BuySure
Connect your Shopify store, pick a plan, name your protection product. BuySure creates the product and the theme block.
Set your rules
Claim window, waiting period, auto-approve limit, review path, cashback and branding. Start the limit low.
Switch the offer, keep ShipInsure claims open
Orders placed after the switch are protected by BuySure. Open ShipInsure claims finish with ShipInsure.
Read a month of decisions
Every auto-approved claim is on the timeline with its score. Raise the limit when you trust it.
BuySure or ShipInsure: what merchants ask.
Does BuySure pay for replacements like ShipInsure?
Replacements are funded from the protection pool your shoppers build when they add BuySure Checkout, and raised as replacement orders in your Shopify admin. ShipInsure funds reorders from its side.
Which one has a revenue share?
Both, in different shapes. ShipInsure lets the merchant set a revenue share. BuySure sets the merchant share and cashback contribution by plan.
Does BuySure work outside Shopify?
No. BuySure is built for Shopify and Shopify Plus only, which is why refunds, replacements and store credit can be native Shopify records.
BuySure against the rest of the field.
Build a better post-purchase experience with BuySure.
Protection at checkout, claims in one place, resolutions carried out in Shopify. Set up in an afternoon.