BuySure vs Navidium
Navidium made the self-insured model popular: the merchant sells protection, keeps the fee, and works the claims in a portal. BuySure starts from the same idea and takes the manual part away.
How does BuySure compare with Navidium? Navidium made the self-insured model popular: the merchant sells protection, keeps the fee, and works the claims in a portal. BuySure starts from the same idea and takes the manual part away.
Six things that decide which one fits.
Navidium, in its own terms.
Navidium is a self-service shipping protection app. It states plainly that it is not an insurance company and does not underwrite claims: the merchant keeps the fees, manages its own claims, and uses Navidium's portal for one-click refunds and reorders. It is priced as a monthly subscription by order volume, with a free tier for small stores.
Facts about Navidium are taken from navidiumapp.com and its public materials, checked September 2026. If something has changed, tell us and we will correct it.
Your cart, your rules, your Shopify admin.
Shoppers add BuySure Checkout in your cart. Claims are filed on your branded claim page with a photo. BuySure AI reads the evidence, scores the risk and resolves qualifying claims under your limit; the rest go to BuySure review or your team. Every outcome is a refund, replacement order or store credit created in Shopify.
- Seven claim types, photo required on every one
- Risk score 0 to 100 before a person looks
- Tracking, returns and rewards in the same app
BuySure and Navidium on eleven points.
BuySureNavidiumPick the one that fits how you want claims to run.
You have a small claim volume, someone who is happy to review each one, and you want the simplest possible fee model with no one else involved.
You are past the point where a person can read every claim. BuySure AI reads the evidence, scores the risk and resolves the low-risk ones inside your limit, and your team only sees the claims that need a human. Same shopper-funded fee, far fewer hours.
Moving from Navidium to BuySure takes an afternoon.
Install BuySure
Connect your Shopify store, pick a plan, name your protection product. BuySure creates the product and the theme block.
Set your rules
Claim window, waiting period, auto-approve limit, review path, cashback and branding. Start the limit low.
Switch the offer, keep Navidium claims open
Orders placed after the switch are protected by BuySure. Open Navidium claims finish with Navidium.
Read a month of decisions
Every auto-approved claim is on the timeline with its score. Raise the limit when you trust it.
BuySure or Navidium: what merchants ask.
Do I keep the protection fee with BuySure like I do with Navidium?
A plan-set share of it. BuySure protection fees fund the claims and the merchant keeps a share defined by the plan; Navidium passes the whole fee to the merchant and leaves the merchant to fund and work every claim.
Can BuySure run fully manual like Navidium?
Yes. Set the auto-approve toggle off and every claim lands in your queue with the AI risk score and recommendation attached. Turn automation on when you trust it.
Is BuySure an insurer?
No. Like Navidium, BuySure is not an insurance company and does not underwrite. It is a protection product in your cart plus a claims platform with AI review.
BuySure against the rest of the field.
Build a better post-purchase experience with BuySure.
Protection at checkout, claims in one place, resolutions carried out in Shopify. Set up in an afternoon.